Transformation is always a quiet process, rather than a big colorful workshop.

Which people do you need in the age of digitalization? Wolf Lotter posed this question in the September issue of brandeins. Thomas Dettling (Siemens Digital Transformation Manager) agrees:

"The organization of the knowledge society is about bringing competencies together – not playing people off against each other to stay in power."

This requires new processes, new incentives and a new understanding. But this is not so easy, since cultural transformation interferes with the natural human operating system; people must first become aware of their mostly unconscious (self-) perception and their actual actions. A few people probably consciously plan to trick others, to keep knowledge for themselves and to make themselves indispensable in order make a good impression. And our complex psychology finds good reasons to do so. This is comparable to a custody battle: Both parents believe they are acting in the best interests of the child and see in the other the true villain from whom the child must be protected. The result is a great loss for the child, whose well-being is actually at stake, and the opponents themselves also suffer enormously. There is obviously – especially in emotionally demanding situations – a high likelihood that our actual actions and our perception of them differ greatly.

Every day on LinkedIn, impressive photos and reports are posted about exciting workshops with highly motivated people who appear to be having a great time celebrating a new beginning with lots of post-it's and a highly motivating motto. The initiators, trainers and perhaps also the participants hope to have set the course for a new beginning. Maybe some will reach their goal. But will everyone? And for how long? Because what we believe we are doing is often far-removed from reality.

The only way to sustain new beginnings is if the deep fears and needs of employees (including managers) are accurately reflected and anticipated, and companies themselves have good ideas about how to redirect this strong emotional energy towards the corporate vision.

Thus, a cultural transformation is a profound and quiet process for every individual who needs support, which must clearly precede the encouragement and motivation to which the companies dedicate themselves in times of cultural transformation, especially in the context of many workshops.

The era of the big egos is over  

Numerous factors – such as globalization, legal regulations, changes in values and generations, as well as threats such as cybercrime – are posing not only more challenges to companies and thus management, but also more complex ones and more frequently. Unsurprisingly, digitalisation has proved to be a particularly powerful catalyst for changes that can no longer be managed, let alone shaped, by conventional thought and behaviour patterns.


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Transformation is always a quiet process, rather than a big colorful workshop.

Which people do you need in the age of digitalization? Wolf Lotter posed this question in the September issue of brandeins. Thomas Dettling (Siemens Digital Transformation Manager) agrees:

"The organization of the knowledge society is about bringing competencies together – not playing people off against each other to stay in power."


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Typical leadership errors in the field of digital transformation

Nowadays, many companies appear to be extremely chaotic or "lost in transformation". Business leaders are chasing current buzzwords and investing in new strategies and projects without really knowing what they should pay for. And all this just so that they can give shareholders and the public the impression of being "on track digitally".


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Achieving successful digital transformation, requires a calm and collected mindset

Digital transformation unfolds an intensified dynamic inside a company which, together with the external dynamic, becomes increasingly powerful. The acronym VUCA (volatility, uncertainty, complexity, ambiguity), which originated from the military vocabulary of the 1990s, resonates with the experience of many in times of digitalization. More and more VUCA as phenomena results in increasing uncertainty.


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Successful digital transformation – inspiring employees

Like every change process, digital transformation also splits people within companies into different groups. And this at both a managerial and a staff level. A recent survey of large companies carried out by the digital consultancy etventure, revealed that the greatest obstacles to digital transformation are in fact  people: employees react with resistance, 50% defend existing structures.This helps to explain why 35% of companies in Germany have now made the issue a top priority, in order to make drastic decisions and, above all, to implement them. Staff need to be involved in the significance of the change.


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Lost in Transformation

Digital transformation unfolds an intensified dynamic inside a company which, together with the external dynamic, becomes increasingly powerful. The acronym VUCA (volatility, uncertainty, complexity, ambiguity), which originated from the military vocabulary of the 1990s, resonates with the experience of many in times of digitalization. The effects on our social, professional and also private life are extremely complex and interdependent, and the extent and speed of change are hard (if not impossible) to predict. People feel overwhelmed.


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Surrounded by idiots – when employees become resistance fighters

In the April 2017 issue of brandeins , Erik Nagel, Professor of Organization at Lucerne University of Applied Sciences and Arts, talks about employee resistance: "When board members encounter resistance – for example, employees who openly rebel or subtly refuse – they often interpret it as meaning that these people have not understood what is good for them. This is based on conviction: they have to obey."


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